Privacy Policy
At Sorsys Technologies Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.sorsys.ca) or communicate with us.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union and PIPEDA in Canada.
1. Information We Collect
We may collect personal information when you interact with our website or services, including when you:
• Fill out a contact or demo request form
• Subscribe to a newsletter or marketing updates
• Communicate with us via email or phone
Information we may collect includes:
• Name
• Company name
• Email address
• Phone number
• Any other details you voluntarily provide
We may also automatically collect limited technical data (e.g., browser type, IP address, and device information) using cookies or similar technologies.
2. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the EU, we process your personal data under one or more of the following legal bases:
• Consent: You have given us permission to process your personal data for a specific purpose (e.g., receiving updates or responding to inquiries).
• Contractual necessity: Processing is required to fulfill a contract or provide a service you requested.
• Legitimate interest: Processing is necessary for our legitimate business purposes (e.g., website improvement, customer support), provided your rights are not overridden.
• Legal obligation: When required by law or regulation.
You can withdraw your consent at any time by contacting us at info@sorsys.ca.
3. How We Use Your Information
We use your personal information to:
• Respond to inquiries and provide customer support
• Deliver requested services or information
• Improve our products, services, and website functionality
• Send updates or marketing communications (only if you have opted in)
We do not sell or rent your personal data to third parties.
4. Cookies and Tracking Technologies
We use cookies to improve user experience and analyze website traffic. Cookies may collect information such as your IP address, device type, and browsing behavior.
You can manage or disable cookies through your browser settings. For EU users, you will be asked for cookie consent upon your first visit, in accordance with GDPR requirements.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of internet transmission or storage is completely secure.
7. Your Rights (GDPR & PIPEDA)
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of your personal information.
Correction: Request corrections of inaccurate or incomplete data.
Deletion: Request deletion of your personal data (“right to be forgotten”).
Restriction: Request limited processing of your data.
Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at info@sorsys.ca. We will respond in accordance with applicable laws.
8. International Data Transfers
As a Canadian company, your personal data may be transferred to and processed in Canada. We ensure that appropriate safeguards are in place to protect your information in accordance with GDPR standards.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
📧 info@sorsys.ca
📍 Sorsys Technologies Inc.
#1, 2110 Williams Parkway, Brampton, ON L6S 5X6, Canada
🌐 www.sorsys.ca
Last Updated: October 30, 2025